Privacy policy
clipstore.nl values your privacy. We only process data that is necessary to improve our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided through clipstore.nl. The effective date of this policy is 29/08/2022. Upon publication of a new version, all previous versions become invalid.
This policy describes:
What data we collect about you
How we use this data
With whom and under what conditions we may share this data
How we store and protect your data
Your rights regarding the personal data you provide to us
If you have questions about our privacy policy, please contact our privacy officer. Contact details are provided at the end of this document.
Data Processing Overview
Payment Provider: Pay.nl
We use Pay.nl to process payments in our webshop. Pay.nl processes your name, address, and payment details (e.g., bank account or credit card number). They have implemented appropriate security measures and may use anonymized data to improve their services. These protections also apply to any third parties Pay.nl engages. Data is retained only as long as legally required.
Reviews: Trustpilot
We collect reviews through the Trustpilot platform.
If you leave a review via Trustpilot, you are required to provide your name and email address. Trustpilot shares this information with us so we can link the review to your order.
Trustpilot also publishes your name on its own website. In some cases, Trustpilot may contact you to clarify your review. If we invite you to leave a review, we will share your name and email address with Trustpilot.
They use this information solely for the purpose of inviting you to leave a review. Trustpilot has implemented appropriate technical and organizational measures to protect your personal data. Trustpilot reserves the right to engage third parties to provide its services. We have given Trustpilot permission to do so. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which Trustpilot engages third parties.
Shipping and Logistics
We use PostNL and DHL to deliver orders. Your name, address, and city are shared with these carriers solely for delivery purposes. If subcontractors are used, your data may also be shared with them.
Purpose of Data Processing
We use your data solely to provide our services. This means the processing is directly related to the task you assign us. We do not use your data for targeted marketing. If we contact you later for reasons other than your request, we will ask for your explicit consent.
Your data is only shared with third parties to meet accounting and administrative obligations. These parties are bound by confidentiality agreements or legal obligations.
Automatically Collected Data
Our website collects anonymized data (e.g., IP address, browser type, operating system) to improve our services. These are not considered personal data.
Legal Obligations
In certain cases, clipstore.nl may be legally required to share your data in connection with tax or criminal investigations. We will resist such requests within the limits of the law.
Retention Periods
We retain your data as long as you are a client. If you indicate you no longer wish to use our services, we treat this as a deletion request. Due to legal obligations, we must retain invoices with personal data for the required period. Employees no longer have access to your client profile or related documents.
Your Rights
Under Dutch and European law (GDPR), you have the following rights:
Right of Access: You may request access to your personal data. We will respond within 30 days.
Right to Rectification: You may request corrections to your data.
Right to Restriction: You may request that we temporarily stop processing your data.
Right to Data Portability: You may request your data in a machine-readable format to transfer to another provider.
Right to Object: You may object to data processing. If your objection is valid, we will stop processing your data.
Right to Avoid Automated Decision-Making: We do not use automated decision-making or profiling. If you believe otherwise, contact us.
We only send copies of your data to your known email address. If you prefer another method, we may ask for identification.
You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data is being misused.
Cookies
Google Analytics
We use Google Analytics to monitor website usage. We have signed a data processing agreement with Google and ensure IP addresses are anonymized. Google does not use this data for other services.
Third-Party Cookies
If third-party software uses cookies, this is mentioned in this policy.
Policy Changes
We reserve the right to change this privacy policy at any time. The latest version is always available on this page. If changes affect how we process previously collected data, we will notify you by email.
Contact Information
clipstore.nl
E info@clipstore.nl
Privacy Officer: Arjan Kuiken